Get in touch

Frequently asked questions

We've answered some of the main questions people have about Digital Pathfinders. If you can't find an answer to your question below, please give us a call on 0191 716 5085 or email hello@digitalpathfinders.uk
Is my business or organisation eligible for support?

If the answer to all of the following questions is YES, then you are eligible for the programme:

  • Do you have an annual turnover less than £43m?
  • Do you have less than 250 employees?
  • Is your registered or trading address in Newcastle, Northumberland or North Tyneside?
  • Have you accessed less than £300,000 of state aid in the last three years?
  • Are you a registered company, CIC or charity?

If you answer NO to any of the questions you can still contact us - we may still be able to help. Give us a call on 0191 716 5085 or email hello@digitalpathfinders.uk

What type of support do you provide?

We have a flexible range of support so if in doubt please get in touch, however our primary activities are:

  • Digital review and diagnostics to understand your challenges and provide proposals for further support
  • Specialised, engaging events for business and organisations to share knowledge and develop new skills
  • Custom one-to-one support with our digital experts to help you take the next step on your digital journey

All of our support is fully funded. We do not offer grant funding, however we have an extensive network of amazing funders and support providers in the area. We will always work with you to see what additional help is available.

Our support is managed by the Digital Catapult NETV and delivered by Sunderland Software City, the programme is funded by the North East Combined Authority and Digital Catapult.

How do we apply for support?

You can register for the programme now filling out our registration form. In order to apply you will need to know details about your organisation such as contact information, state aid you have received and data like your annual turnover and number of employees. If you already have this information then the form should take you no longer than a few minutes to fill out. If you have any questions please give us a call on 0191 716 5085 or email hello@digitalpathfinders.uk

Please note that support is provided to organisations, not individuals. You will need to be working with or for a business, charity or social enterprise in order to participate in the activities. If in doubt, get in touch.

How long will this take?

You can register for the programme now filling out our registration form. In order to apply you will need to know details about your organisation such as contact information, state aid you have received and data like your annual turnover and number of employees. If you already have this information then the form should take you no longer than a few minutes to fill out. If you have any questions please give us a call on 0191 716 5085 or email hello@digitalpathfinders.uk

Please note that support is provided to organisations, not individuals. You will need to be working with or for a business, charity or social enterprise in order to participate in the activities. If in doubt, get in touch.

How much time am I committing?

You can register for the programme now filling out our registration form. In order to apply you will need to know details about your organisation such as contact information, state aid you have received and data like your annual turnover and number of employees. If you already have this information then the form should take you no longer than a few minutes to fill out. If you have any questions please give us a call on 0191 716 5085 or email hello@digitalpathfinders.uk

Please note that support is provided to organisations, not individuals. You will need to be working with or for a business, charity or social enterprise in order to participate in the activities. If in doubt, get in touch.

How flexible is the support?

You can register for the programme now filling out our registration form. In order to apply you will need to know details about your organisation such as contact information, state aid you have received and data like your annual turnover and number of employees. If you already have this information then the form should take you no longer than a few minutes to fill out. If you have any questions please give us a call on 0191 716 5085 or email hello@digitalpathfinders.uk

Please note that support is provided to organisations, not individuals. You will need to be working with or for a business, charity or social enterprise in order to participate in the activities. If in doubt, get in touch.